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Cookies Policy

(1) Website Function Cookies

Our own cookies

We use cookies to make our website work including:

- Making our booking process and checkout work 
- Remembering your search settings 
- Remembering if you have accepted our terms and conditions 
- Remember your language settings 
- Identify & remember your user settings, when you access the partner/retailer portal with a user login

The following functional cookies are being set for this purpose:

- ASP.NET_SessionId 
- Favorite 
- LocalizationCode 
- GNInfoBubbleHasBeenShown 
- ipcmCountry 
- ClientID 
- User

There is no way to prevent these cookies being set other than to not use our site.

(2) Social Website Cookies

So you can easily like or share our content on the likes of Facebook, Google+ and Twitter we have included sharing buttons as social plug-ins on our site.

The privacy implications on this will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.

Facebook (datr, lu) / Google+ (BEAT):

We as Dot Holiday have no influence over the content of the plug-in or the information sent to Facebook and/or Google. More information on the purpose and scope of the data processed as well as your rights and the privacy settings available to protect your private sphere may be found in the Data Use Policy of Facebook and Google at 

- Facebook policy 
- Google privacy

(3) Use of Web Analytics Tools:

Anonymous Visitor Statistics Cookies

We use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. to identify when our site isn't working as it should for particular technologies), how long they spend on the site, what page they look at etc. This helps us to continuously improve our website. These so called web analytics programs also tell us if, on an anonymous basis, how people reached this site (e.g. from a search engine) and whether they have been here before helping us to put more money into developing our services for you instead of marketing spend. We use Google Analytics including the following cookies provided by them: 

- Google Analytics: 

__utma
__utmb
__utmc
__utmz 

NOTE: Please note that Dot Holiday use the Google Analytics extension "_anonymizeIp()" so that your IP address is truncated to exclude any possibility of directly identifying you personally. 

and we also use:

- Optimizely
- SnapEngage to offer you support via an Offline form



(4) Advertising Cookies (Third Party Cookies)

Cookies are widely used in online advertising. Neither us, advertisers or our advertising partners can gain personally identifiable information (like your name, address, email address or phone number) from these cookies.

You can learn more about online advertising at //www.youronlinechoices.com . You can opt-out of almost all advertising cookies at //www.youronlinechoices.com/uk/your-ad-choices although we would prefer that you didn't as ultimately adverts help keep much of the internet free. It is also worth noting that opting out of advertising cookies will not mean you won't see adverts, just simply that they won't be tailored to you any longer.

You can also review our partners' privacy policies and opt out of their targeting advertising individually by visiting these websites:

- DoubleClick 
- Google Conversion Tracking 
- Right Media - Privacy Policy owned by Yahoo! 
- Criteo - Privacy Policy 
- Smart Ad Server – Privacy Policy 
- AppNexus – Privacy Policy 
- Metalyzer – Privacy Policy
- Nextperformance – Privacy Policy
- Mediamind – Privacy Policy

Please note that the above is not an exhaustive list.

(5) Remarketing Cookies

You may notice that sometimes after visiting a site you see increased numbers of adverts from the site you visited. This is because advertisers, including ourselves pay for these adverts. The technology to do this is made possible by cookies and as such we may place a so called Remarketing cookie during your visit. We use these adverts to offer special offers etc to encourage you to come back to our site. Don't worry we are unable to proactively reach out to you as the whole process is entirely anonymised. You can opt out of these cookies at anytime as explained below, or you could get further information directly from our remarketing partner(s):

- Criteo – Privacy Policy
- DoubleClick – Privacy Policy 

(6) Affiliate Cookies

We have a number of partners who promote our service on a success-only basis (i.e. instead of paying for advertising, we pay them commissions on sales). Cookies are required to allow us to reward these partners and these cookies are usually provided by specialist companies (known as affiliate networks). Neither us, the networks, or the partner advertising or recommending our services are able to identify you personally. We ask you to support us by allowing these cookies which ultimately help us to offer you the service we do at the price we do. Our affiliate cookies are provided by: 

- Tradetracker – Privacy Policy 
- AffiliateFuture – Privacy Policy 
- Tradedoubler – Privacy Policy


Turning Cookies Off / How to refuse or opt out of cookies

Most browsers are set by default to accept cookies automatically. You can however switch cookies off by adjusting your browser settings to stop it from accepting cookies automatically. Doing so however will likely limit the functionality of our's and a large proportion of the world's websites as cookies are a standard part of most modern websites

More information about cookies, including how to block them or delete them, can be found at AboutCookies.org. 

It may be that you concerns around cookies relate to so called "spyware". Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. Learn more about managing cookies with antispyware software.

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Configuration of cookies

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The necessary cookies help make the website usable, activating basic functions like the website navigation and access to secure areas of the website. The website cannot function correctly without these cookies.


The preferences cookies allow advanced functionalities to work, and a more personalised usage of the website. For example, it tells us about the webpages that have been visited so you have easier access to what you are looking for.


The cookies statistics help the owners of the website understand how visitors interact with the website, compiling information in an anonymous way.


The marketing cookies are used to track the website visitors. The intention is to show relevant and attractive adverts for the individual user, and therefore, of more value to the editors and third party advertisers.

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Privacy policy

Privacy policy


1. Dot Holiday SA endeavour to protect your privacy and assure the confidentiality of your data. Dot Holiday SA would like to inform you of what data we store, how we use it and what it means for you to use our personalised services.

When logging on to our Internet offer we collect, process and use the IP address of your terminal as well as other information such as date, time, the called-up page and store this information. This data is not utilised except anonymously for statistical purposes and to optimise our Internet offers. We only store your personal data like name, physical and postal addresses, telephone number, fax number, eMail address etc. when you give them to us during a booking procedure.

2. We collect, process and use your personal data exclusively to enable you to book and take up the desired rental properties, to create quotes and perform anonymous statistical analysis. Collecting and transferring data to government offices only occurs within imperative statutory provisions.

3. Dot Holiday commits itself to protect the privacy of the traveller and assures that it will collect, process and use the personal data exclusively in accordance with the Bundesdatenschutzgesetz [German Data Protection Act], the Telemediengesetz [German Tele Media Act] and other relevant statutory provisions.

4. The personal data is stored and processed on our servers exclusively at both the business location of Dot Holiday SA.

5. The company uses ‘Cookies’ to make the use of the website easier. When you reconnect to the website, the stored data is displayed again. The user data is not stored on the Dot Holiday servers at any time. To allow the storage of the Cookies you must enable these in your Internet software (browser).
When filling in the booking form you can indicate if you would like to receive information on current travel offers via the Dot Holiday newsletter. When you no longer wish to receive such offers you can cancel the newsletter at any time without providing reasons.

6. The user has the rights afforded through the German Data Protection Act to gratuitous information regarding his personal data as well as to correction, deletion or blocking incorrect data. These rights should be exercised by way of mail or electronic mail to the contact person listed under item 8. The entitlement to correction could be in conflict with statutory provisions in particular regarding data for invoicing and accounting purposes.

7. For payment the traveller will be connected to websites of payment services through hyperlinks. We would like to inform you that here further personal data will be collected, processed and used. The company does not assume any responsibility for this. The usage and data protection regulations of the payment services apply here exclusively.

8. The contact person for all questions and requests related to data protection as well as the exercise of the rights to access and correcting is:

Dot Holiday SA
Via San Giorgio 9A
CH-6976 Lugano
e-mail: info@dotholiday.ch

9. For the purpose of the credit check and credit assessment we exchange data with other companies of the Dot Holiday group and if necessary SCHUFA [credit reference agency]. We thereby take your interests worthy of protection into consideration. In connection with the booking transaction, Dot Holiday uses the encryption process SSL (Secure Socket Layer) to provide optimal protection from unauthorised access of your personal data and bank or credit card information transmitted through the Internet.

10. This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this Website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this Website. Google will use this information on behalf of the operator of this Website for the purpose of evaluating your use of the Website, compiling reports on Website activity for Website operators and providing them other services relating to Website activity and internet usage. The IP-address that your Browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this Website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser:https://tools.google.com/dlpage/gaoptout?hl=en.

DOT HOLIDAY

Via San Giorgio 9a
6976 Lugano
Svizzera
CHE-101.365.982

Ufficio italiano:
25, Via XXV Aprile
52100 Arezzo – Toscana


WhatsApp
Contact via WhatsApp chat +39 351 51 03 744

+39 351 51 03 744

+41 77 428 44 18

info@dotholiday.ch

© DOT HOLIDAY 2023

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